Policies and Procedures

Health Care Service Corporation (HCSC) is founded on basic principles of good business behavior and each are applicable to all employees including its Board of Directors. Among these principles is a commitment to comply with the laws and regulations that govern our business as well as the operations of our majority-owned subsidiaries. This compliance reinforces our Company’s status as a responsible corporate citizen.  It also ensures our customers, providers, employees and the general public of our honesty and integrity.

HCSC‘s policy is to deter the occurrence of unethical or unlawful behavior, to detect as early as possible such behavior whenever it occurs, to appropriately disclose such behavior to authorities and to actively and fully cooperate in any investigation or regulatory inquiry.  

Under certain contracts, the Company and/or its subsidiaries provides services to various agencies of federal, state or local governments as either a prime contractor or a subcontractor.  HCSC and its subsidiaries are committed to full and comprehensive compliance with all of its contractual obligations regarding these services.  This includes, but is not limited to, adopting specific policies and procedures for all employees that work on such contracts, providing appropriate training and resources, and operating an effective compliance program in regards to such contracts.  

Additional details about HCSC's Policies and Procedures can be found in our complete Code of Business Ethics and Conduct.